Back to Earth

We'll email you each week to let you know what's coming in the basket and from there you can make as many changes as you'd like. Also, if you want to make sure we never send you a particular fruit or veg, you can add it as a 'dislike' and we'll make sure it's swapped out for something else.

We deliver to each neighbourhood only once or twice per week to help minimise carbon emissions and food miles. Check out when we're in your area. The deilvery will arrive between 1pm and 8pm (depending where you fall on the drivers route). Delivery routes are set up to be as efficient as possible, so we can't guarantee a certain delivery time (but if you get in touch with us we'll certainly see what we can do!).

No problem, you can skip deliveries on your account up to 12 weeks in advance.

"We want you to be 1,000% satisfied with your experience as a member of the Mama Earth community! 😊 We work super hard to ensure you're jumping for joy when you get your basket but if there's anything that's not up to your standards, please let us know. We'll issue you a credit no-questions-asked. We'll also see if there's any way we can make it up to you. It's super important to us that you get great food and great service, so don't be shy. If anything goes wrong, definitely let us know.

No problem. Most of our customers aren't home for delivery. We'll leave it at your door (or you can make a note to have us leave it tucked away somewhere or at a back or side door). Your delivery comes in a rubbermaid container. On hot days, we pack it with frozen water bottles to help keep everything cool. On freezing cold days, the container is able to stop the produce and food from freezing for a few hours (you can also leave out a heavy blanket for the driver to cover the basket with or a cooler to transfer everything into and help protect it from the elements).